Thank you for your purchase. We hope you are happy with your product. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at email@example.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, please place the item securely in its original packaging and the return form provided, and mail your return to the following address:
Hockey Company LTD
The lodge, Stoke Ferry
King’s Lynn, Norfolk
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at firstname.lastname@example.org to arrange a refund or exchange.
*Sale items are FINAL SALE and cannot be returned.
*Customer will pay return shipping, except in the event where the product is faulty.
If you have any questions concerning our return policy, please contact us at: email@example.com